Terms of Use Policy

 Devgandha.com is owned and operated by Sandal House. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. Devgandha.com offers its visitors a wide range of aroma products such as Incense Sticks, Dhoop Cones, Air Freshener, Aroma Mists, Perfume Roll-ons etc. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

 Who can use Devgandha.com; what are the requirements to create an account

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. If you are a minor (below 18 years) may use this Devgandha.com under the supervision of a parent or a legal guardian who agrees to be bound by these terms & conditions. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

 Key commercial Terms offered to customers

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

 The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

 Return and refund policy

It is our utmost priority to give you the best shopping and product experience. Once sold, we do not accept exchange or return of any product. As, most of the products manufactured and sold by us are used for devotional purposes, considering that opened or used products cannot be reused. The order is eligible for exchange only if you have received a damaged product. Please contact us within 7 days of delivery on Whatsapp at +917017444240 or devgandhaindia@gmail.com. We shall initiate the exchange of the product after the investigation and we will exchange it or offer a refund based upon the original payment method.

 Delivery Policy

All purchases made on Devgandha.com are shipped from our warehouse in Mathura, Uttar Pradesh by our reputed courier partners. We are currently delivering our products in India only. We ship every order within 1 business day. You can expect delivery of the order in metro cities within 3-7 business days. Deliveries in locations which are in the interiors or in remote areas, this may take up to 10-12 working days.

 Retention of right to change offering

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

 Ownership of intellectual property, copyrights and logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Sandal House. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

 Right to suspend or cancel user account

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.


You agree to indemnify and hold Sandal House harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

 Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Sandal House, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

 To the maximum extent permitted by applicable law, [website owner] assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our product/service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

 Right to change and modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

 Promotional emails and content

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.

 Claims & Dispute resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Republic of India without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Mathura.

 The User/ Customer can contact us by sending an email at devgandhaindia@gmail.com or contact at +91-7017444240. For the purposes of any written communication or notices, following is our official address –

Sandal House,

S-2-144, Chaitanya Vihar

Phase II, Vrindavan, Mathura -281121